Privacy Policy
Last Updated: August 25, 2022
This Privacy Policy describes the privacy practices of CannaSpyglass Services and Software (as defined in our General Terms of Use), and anywhere we display or reference this policy. Please note that in order for you to use our Services and Software, you authorize us to transfer your personal information, as necessary, where we and/or our partners and third party suppliers operate, including anywhere in the United States, or in other countries, as applicable. The privacy protections and rights of authorities to access your information where we, our partners, or third party suppliers operate may not be equivalent to those in your country.
If the content you store in our Services or Software contains personal information of other individuals, you must be legally permitted to share the personal information with us.
1. Summary of Key Points.
1.1 Where link your consent is required, we will obtain your permission before (i) sending you information and promotional materials about us or our partners; or (ii) accessing information stored on your device relating to your use of, and engagement with, Services and Software and any related analytics. You can withdraw your consent by opting out of such activities at any time.
1.2 We use your personal information to enable you to register with us and to provide you with our Services and Software, and other products or services that you request.
1.3 We may provide interactive features that engage social media sites. If you use these features, these sites will send us personal information about you.
1.4 We use cookies and other technologies to track the use of our Services and Software. Your use if our Services and Software may be limited if you choose not to allow cookies.
2. What does this Privacy Policy Cover?
This privacy policy describes how we will make use of your information in context of:
a. Our website(s); web-based Services, and web-based aspects of our Software (collectively referred to as “websites”).
b. Services that display or include a reference to this policy; and
c. Our marketing, sales, and advertising practices
3. What information do we collect?
When you register to use our Services and Software, create an account on our website(s), or contact us for support or other offerings, we collect information that identifies you. This may include, but may not be limited to:
a. Name;
b. Company Name;
c. Title;
d. Occupation;
e. Job Function;
f. Expertise;
g. Company Details (such as size, industry, and other information about the company where a user may work);
h. Email Address;
i. Telephone Number;
j. Address;
k. Country;
l. IP Address;
m. Browser;
n. Mobile Device ID;
o. Browser Extensions;
p. Payment / Billing Information (as applicable);
q. Eligibility Information (which may include Birth Date);
r. Types of Services or Software Interest; and
s. Content and information provided to or through customer support communications.
To help keep our databases current and provide you with the most relevant content and experiences, we may combine information provided by you with information from third party sources, in accordance with applicable law. For example, the size, industry, and other information about the company you work for, where you have provided that information to us, may be obtained from professional networking sites. We may also collect and receive information from third parties, including our partners, and from publicly accessible sources, for purposes that include detecting, preventing, or otherwise addressing fraud, abuse, misuse, security, or technical issues, as well as to protect against harm to the rights, property, or safety of us or our employees, our partners, our users, children, or the public
We collect information about how you use our Services and Software, including information that may be associated with how you use or access our Services and Software. This information may be associated with your device, browser, and/or account with us, and may include, but may not be limited to:
i. IP Address;
ii. Type of Browser and Device;
iii. Webpage that led you to our website;
iv. Search terms entered into a search engine that led you to our website;
v. Use and navigation of Services and Software (collected through cookies and similar technologies, or by our servers when you are logged in to our apps or websites); and
vi. Analysis of any content that is sent or received using our Services or Software, or which we store on our servers.
4. Emails from us.
Emails we send you may include a technology that tells us whether you have received or opened the email or clicked a link in the email. If you do not want us collecting this information, you can opt out of receiving marketing emails from us.
5. How do we use the information we collect about you.
We use the information we collect about you for the following purposes:
5.1 To fulfill a contractual obligation, or take steps linked to a contractual obligation: this is relevant when you register to use our Services or Software (whether paid, or as a free trial). This includes:
a. Providing you with the Services and Software for which you have registered, and any other services or products that you have requested;
b. Verifying your identity;
c. Processing payments;
d. Sending you necessary communications (for example, related to payments or expiration of any subscriptions); and
e. Providing customer service or support.
5.2 As required by us to conduct our business and pursue our legitimate interests, in particular:
a. Providing you with the Services and Software for which you have registered, and any other services or products that you have requested;
b. Analyzing your use and measuring effectiveness of our Services and Software to better understand how they are being used so we can
improve them to engage and retain users;
c. Sending you information about our products and services, special offers, and similar information, and sharing your information with third
parties for their ownmarketing purposes (where your consent is not required);
d. Diagnosing problems in our Services and Software;
e. Detecting, preventing, or otherwise addressing fraud, misuse, security, or technical issues, as well as protecting the rights, property, or safety of
us, our employees, our users, or the public;
f. Conducting surveys and market research about our customers, their interests, the effectiveness of our marketing campaigns, and customer
satisfaction;
g. Investigating and responding to any comments or complaints that you may send us;
h. Checking the validity of any payment method in order to prevent payment fraud;
i. Sharing account information registered under a business email address with employers for account administration or migration purposes;
j. If we merge with or are acquired by another entity, sell a business unit (or related Service or Software, or portion of any of them), or if all or a of
substantial portion our assets are acquired by another entity, your information will likely be disclosed to our advisers and any other prospective
purchaser’s advisers and would be one of the assets transferred to the new owner;
k. In connection with legal claims, compliance, regulatory, or investigative purposes as necessary (including disclosure of information in
connection with government agency requests, legal process, or litigation).
Where we process your information based on legitimate interests, you can object to this processing in certain circumstances. In such cases, we will cease processing information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
5.3 Where required, when you give us your consent or otherwise consistent with your choices:
a. Sending you information about our products and services, special offers, and similar information, and sharing your information with third
parties for their own marketing purposes;
b. Placing cookies and similar technologies in our Services and Software and in email communications;
c. Accessing information stored on your device which you allow us to receive through device-based settings in order to provide certain
functionality within our Services or Software; and
d. Accessing information stored on your device relating to your use of, and engagement with, our Services and Software, and related crash or
similar reports or analytic information;
On other occasions where we ask your consent, we will use information for the purposes we explain at the time. Where we rely on consent to process information, you can withdraw your consent to such activities at any time.
5.4 For legal reasons:
a. Responding to requests by government or law enforcement authorities conducting an investigation;
b. Using or disclosing information as reasonably necessary to detect, prevent, or otherwise address fraud, security, misuse, piracy, potential illegal
activities, or technical issues, helping to protect you and us and our users and partners.
6. Is my information secure?
We use reasonable care to protect your personal information, using appropriate administrative, technical, and physical security controls, as well as confidentiality obligations for employees and contractors.
7. Where do you store my information?
Your personal information and information in connection with your use of our Services and Software are stored on our servers and the servers of companies that we hire to provide service to us or with whom we partner to provide products and services.
8. Withdrawing your consent.
Where we rely on your consent, you can withdraw that consent, although we may have other legal grounds for processing your information for other purposes, such as those we have set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on out legitimate interests. You may update your preferences or opt in or out of certain communications and processing of personal information by:
a. Updating your preferences in your account settings with us;
b. Updating your preferences in specific websites or applications (as applicable);
c. Clicking the unsubscribe link at the bottom of our marketing emails; or
d. Contacting us.
9. Can children use your Services or Software?
Our Services and Software, including all our websites, are not intended for minors under the age of 21, and our terms of use expressly prohibit use by individuals who are under the age of 21.
10. Will this Privacy Policy change?
We may update this privacy policy from time to time so that we can accommodate new technologies, industry practices, regulatory requirements, or for other purposes. If we do, we will change the “last updated” date at the top of this policy, and the revised policy will be posted to this page so that you are aware of the information we collect, how we use it, and under what circumstances we may disclose it. We encourage you to periodically review this page for the latest information on our privacy policy. Under certain circumstances, we may notify you of changes to this policy, and that notification may be sent by email to the email address you provided to us.